Privacy Policy

2. Information we collect

2.1. Information you provide

When you use our contact form on the Website (including from the contact section or contact page), you may provide:

• name and email address;
• phone number and organisation name;
• your role and area of interest (where offered);
• the content of your message;
• whether you wish to receive updates or newsletters, where that option is available.

We also note which part of the Website the submission came from (for example, the dedicated contact page or the home page), where that is technically recorded.

2.2. Information collected automatically

Like most websites, our hosting and infrastructure may automatically process technical data when you visit the Website, such as IP address, browser type, device type, general location derived from IP, date and time of access, and pages viewed. We use this information to operate, secure, and improve the Website.

3. How we use your information

We use personal information to:

• respond to enquiries and requests you submit through the contact form;
• send communications you have agreed to receive (for example, newsletters or updates, where you opt in);
• maintain the security and integrity of the Website;
• comply with legal obligations and enforce our terms.

We do not sell your personal information. We do not use it for automated decision-making that produces legal or similarly significant effects solely based on automated processing.

4. Legal bases for processing (where applicable)

Depending on your location and applicable law, we rely on one or more of the following: your consent (for example, where you opt in to marketing or newsletters); performance of steps at your request before a contract; our legitimate interests in operating and improving the Website and responding to enquiries, balanced against your rights; and compliance with legal obligations.

5. How we share information

Contact form submissions are transmitted to a workflow we operate using Google Apps Script and related Google services (for example, to record your enquiry in a spreadsheet or equivalent system we control). Google processes data on our instructions as a service provider. Google's privacy information is available in Google's own policies.

We may also share information with professional advisers, regulators, or law enforcement where required by law or to protect our rights, or with hosting and IT providers who help us run the Website under appropriate safeguards.

6. International transfers

Your information may be processed in India and in countries where our service providers (including Google) operate. Where transfers cross borders, we take steps consistent with applicable law to protect your information.

7. Retention

We keep contact and enquiry data only as long as needed to handle your request, maintain our relationship with you, meet legal or regulatory requirements, and resolve disputes. Technical logs may be retained for shorter operational periods unless a longer period is required for security or legal reasons.

8. Security

We implement appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure; we encourage you to use caution when sharing sensitive information by email or web forms.

9. Your rights

Subject to applicable law (including, where relevant, India's Digital Personal Data Protection Act, 2023), you may have the right to access, correct, update, or delete your personal information, withdraw consent where processing is consent-based, object to or restrict certain processing, and lodge a complaint with a supervisory or regulatory authority.

To exercise these rights, contact us at info@treelynk.com. We may need to verify your identity before fulfilling a request.

10. Children

The Website is not directed at individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

11. Third-party links

The Website may link to third-party sites (for example, professional networks). We are not responsible for the privacy practices of those sites. Please read their policies before providing personal information.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the Website after changes constitutes your acceptance of the updated policy, to the extent permitted by law.

13. Contact

Questions about this Privacy Policy or your personal data: info@treelynk.com.